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Nebriae LLC // Help

Support

We’re here to protect the signal and keep Campfire clean.
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1. Contact

For help with your account, bugs, access issues, billing questions, or general support:

support@nebriae.com

To help us move fast, include:

  • Your username (and email address used for the account, if applicable)
  • Device + OS (and browser if reporting a website issue)
  • What you expected vs. what happened
  • Time/date and screenshots if you have them

2. Privacy Requests

Data access requests, deletion requests, privacy questions, or CCPA/CPRA requests:

privacy@nebriae.com

Please include:

  • Your username
  • The email used for your account (if applicable)
  • What you’re requesting (access, export, deletion, correction)
  • Any relevant links to content (posts/comments) if the request is content-specific

For your safety, we may request additional verification before completing certain privacy requests.

3. Legal

Terms questions, arbitration opt-out requests (if applicable), subpoenas, or other legal concerns:

legal@nebriae.com

If we receive a valid legal request, we may preserve limited records as required by law (for example, under a legal hold).

4. Copyright / DMCA

If you believe content on nɛb.raɪ.ə Campfire infringes your copyright, send a notice to:

dmca@nebriae.com

Include: (a) your contact info, (b) identification of the copyrighted work, (c) where the allegedly infringing material appears (URL or exact location), (d) a good-faith statement, (e) a statement under penalty of perjury that your notice is accurate, and (f) your signature (typed is ok).

If your content was removed due to a DMCA notice and you believe it was removed in error, you may send a counter-notice to the same address. We will follow the applicable legal process.

5. Reporting Abuse

If you see harassment, hate, explicit content, graphic imagery, impersonation, or scraping attempts, report it in-app when available, or email support with:

  • The username involved
  • A link or screenshot (if possible)
  • What happened + when

We reserve the right to remove content or accounts to protect a PG, respectful space, and to enforce community standards.

Emergency note: If you are in immediate danger, contact local emergency services. We cannot provide emergency response.

6. Security Issues

If you believe you’ve found a security vulnerability, please email support with the subject line “Security Report” and include reproduction steps. Please do not publicly disclose the issue until we’ve had a chance to review.

support@nebriae.com

7. Response Times

We’re a small team. We typically respond within a few business days. Security and abuse reports are prioritized.

Complex requests (like data access/export/deletion) may take longer due to verification and safety review.

8. Company

nɛb.raɪ.ə
Where You Are — Built for anyone who looks up and feels something.

nebriae.com